DCX PH

DCX PH is the Philippines-based operation of Delegate CX, a business process outsourcing and staffing firm founded in 2020. It supplies dedicated remote talent to U.S. businesses, taking on administrative work so that owners can concentrate on growth. The company employs more than 1,750 people and has partnered with over 560 U.S. clients. Delegate CX ranked #250 on the Inc. 5000 list for 2025.

Its working method rests on the DCX 4D Process, a trademarked end-to-end framework covering the definition of roles, onboarding, training and the ongoing development of team members. Alongside this sits a staff augmentation model, Dedicated Global Talent, in which team members in the Philippines operate as an extension of a client's business rather than filling seats on a project-by-project basis. The company also builds Specialized Training Academies - industry-specific programmes designed to develop deep expertise in verticals including roofing, promotional products and ecommerce.

Culturally, the firm emphasises a people-first approach, describing itself as one that does not "just hire and disappear". Investment in continuing training and career development runs through the DCX 4D framework, alongside a stated aim of creating meaningful career opportunities for employees in the Philippines. The wider mission is practical: to relieve small and medium-sized business owners of administrative load, freeing them to focus on growth.