Pinnacle

Pinnacle is a reliability analytics company founded in 2006 and headquartered in Pasadena, Texas, with additional offices in Chicago, Sacramento and Rotterdam. The firm is the world's largest privately held reliability analytics company, employing more than 500 people and serving over 200 customer facilities worldwide. It works with complex process facilities - refineries, chemical plants, mining operations, water treatment works and other industrial sites - helping them use operational data to make strategic reliability decisions.

The company's technical work spans reliability analytics, data management, risk-based analysis, process safety management, mechanical integrity and operational data analytics. Its proprietary Newton™ software suite combines data-driven insights for reliability decision-making, alongside fixed-price reliability engagements that deliver quantified results for customers. Around half of the team is embedded directly on customer sites, working in close partnership with the facilities they support.

Pinnacle was founded by Ryan and Jennifer Sitton. Its stated core values are excellence, impact and growth, and it describes its culture as that of "explorers at heart", with an emphasis on innovation and deep partnerships with customer facilities. The company states its mission as making the world reliable, one customer at a time.